ECJ EUROPEAN Cleaning Journal

Independent janitorial and cleaning distributor network Jangro has developed a virtual assistant designed to provide instant support for all cleaning and hygiene needs.

Powered by artificial intelligence (AI), Jangro AI Beta is available 24/7. The first chat feature available on the platform is dedicated to carpet maintenance - more are to follow.

Users can interact with the assistant to get practical advice on the best techniques for cleaning various carpet fibres, along with product recommendations and trouble-shooting tips.

And Jangro is set to expand this state-of-the-art feature across other areas of its business. Whether customers are seeking product information, placing an order, using its online Learning Management Solution (LMS), or needing expert advice, Jangro AI Beta will be able to assist it says.

CEO Joanne Gilliard explained: "At Jangro we are committed to applying cutting-edge technology to enhance our customers' experience. The introduction of Jangro AI Beta marks a significant step forward in providing instant, reliable support, initially for all carpet care needs. We are excited to expand this innovative feature across other areas of our business, ensuring that we offer our customers the very best possible assistance, anytime they need it."

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